Contact Discover Bank Customer Service
Discover Bank Phone Numbers and Emails
Toll-Free Number:
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(800) 347-2683English/Español
Customer Service:
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(800) 767-7344Discover Student Deposits Program
-
(800) 347-7454For calls from a TDD/TTY device
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(855) 361-3435Home Loans
Discover Bank Emails:
Contact Information
Discover Bank Website:
Discover Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Number:
800-DISCOVER
Mailing Address:
P.O. Box 30943,
Salt Lake City
Utah 84130-0943
Payment Addresses:
P.O. Box 6103,
Carol Stream,
Illinois 60197-6103
P.O. Box 29013,
Phoenix,
Arizona 85038-9013
P.O. Box 70176,
Philadelphia,
Pennsylvania 19176-0176
P.O. Box 71242,
Charlotte,
North Carolina 28272-1242
Discover Gift Cards:
P.O. Box 52145,
Phoenix,
Arizona 85027-2145
Hours:
Monday - Friday: 8:00am - 11:00pm
Saturday - Sunday: 9:00am - 6:00pm
Other Locations:
United Kingdom
201 Talgarth Road,
Hammersmith,
London W6 8BJ,
England
Singapore
3 Fraser St,
Singapore 189352
Fax:
How Good is Discover Bank's Customer Service?
Summary of Discover Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Discover Bank?
Payments and Charges Question:
- “Fraud alert”
- “Make payments Need your”
- “Payment information”
Cards Question:
- “Lost card”
- “Lost credit card”
- “Card stolen”
Account Question:
- “Complaint in closing an account”
- “Want to open a saving account”
- “I'm transferring a balance and have a payment due before the transfer takes place”
Request for Information Question:
- “Find out if I have deposits going into an account”
- “To confirm and issue”
- “Question about billing”
Product/ Service Question:
- “Supposedly get approved for a loan of 6000 loan with your bank and have not received it yet”
- “Home insurance change for mortgage”
- “To say thanks for the credit increase and order a new card. Im not a pissed consumer!”
Shipping and Delivery Question:
- “Tarjeta de credito”
- “Have not received card in mail”
- “Activar mi tarjeta discover bank on line para usar en Google pay”
Activation/ Cancellation Question:
- “I need to cancel my card”
- “I want to cancel my account”
- “Massage envy alert. I have cancelled my membership with them”
Website/ Application Question:
- “Mobile application”
- “Try to talk to someone to fill out the application for credit card”
- “Change my address for applications”
Return/ Replace Question:
- “Electronic check returned”
- “Replacement card”
- “Returning your call”
Employment Question:
- “Pay off my loan account”
- “Pay off document”
- “To pay off 2 credit cards and 2 personal loans have some extra for a central air unit installed”
Refund Question:
- “Refund”
- “Refunding deposit”
- “I will applying 6000 but amount credited is 3480 ? But refund is 6000 y refund”
Staff Question:
- “My mom Genevieve Kufta passed away and I want to end Discover service”
- “Customer service”
- “No customer service”
Other Question:
- “Change pw”
- “Cd”
- “Address change”
About
, , Discover Global Network
Discover Bank or Discover Financial Services, Inc. is a company which issues Discover credit cards. And most cards with the Discover brand are issued by it. The company has been on the financial market since 1985 but not as an independent one. It used to be a part of such companies as Sears, Dean Witter, and then Morgan Stanley. In 2007 Discover Financial Services, Inc. became independent. Currently it represents the third largest credit card brand in the country. The number of Discover cardholders is around 50 million people. The company is headquartered in Riverwoods, Illinois, U.S.
Discover Bank is ranked 200 out of 1246 in Banks category
USA
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