Ok, I'm not sure if I have to laugh or be worried about Discover Personal Loans business' practices.I have had 2 loans with them over the past 5 years; one for 20k and the other for 18k.
I never missed a single payment and my FICO score is close to 800 points. Well, today I applied to get another 20k to reconcile some credit cards and the guy named Jason asked me some "security questions" to validate my identity: Where did Carolina Salinas own a property ? What??? That's my ex-wife ...
I haven't seen her in 7 years .... Where does she live now? I don't know, but I though you wanted to verify my identity, not someone else's !! So, I'm not sure if I have to laugh or be worried about how *** these people can be.
the bad thing is that they hit my credit with a hard request so I lost a few points there.
F***CK Discover Personal Loans ...Never again on my end.
This person wrote the review because of poor customer service of discover personal loans from Discover Personal Loans. Reviewer claimed that he or she wants Discover Personal Loans to "stop sending me offers because i was a good customer. you don't care about me, so you'd better contact my ex-wife for more information !!!".
The most disappointing in user's experience was strange way to validate an applicant s identity. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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